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Privacy Policy

We recognise the importance of protecting your personal information (Personal Information). We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Privacy Policy relates to the collection and use of Personal Information which you may share with us through your conduct on the Site. 

By using the Site, you consent and agree to this Privacy Policy. 

This Privacy Policy applies in relation to all communications with us, including services provided, transactions and calls received. We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy from time to time. You shall review this Privacy Policy periodically to ensure you are updated on any changes to the policy. 

Personal Information

We only collect customer information that is necessary for us to provide our service. This enables us to process your order. In this case, you will need to submit the required information voluntarily. For example, we may need to collect such information to provide you with information or a product you requested. If you cannot or will not provide us those Personal Information, you may not be able to use our services to the fullest extent. If, however, someone purchases you a gift, your information may become available to us from a third party. 

The Use of Your Personal Information

The personal information that visitors to our site give us will be used for the purpose for which it is submitted, unless we disclose other uses in this Privacy Policy or at the time we collect your personal information. 

The Use of Personal Information by Third Parties

We strive to ensure the security, integrity of your personal information. We will review and update our physical and data security measures with current technologies. Unfortunately, please be aware that no Internet data transmission can be totally secure. 

In addition, our employees and contractors who provide services related to our information systems are obliged to respect the confidentiality of any Personal Information held by us. 



We may disclose your Personal Information to third parties but only on a needs basis. These third parties may include but no limited to: 

  • Our technicians, consultants or contractors; 
  • Marketing providers and promotional agencies; 
  • Our related entities; 
  • Our professional advisers; 
  • Credit reporting agencies. 

Please be aware that those third parties may not under our operations, when we disclose your Personal Information with such third party, we will instruct the third party to handle your Personal Information in accordance this policy. In addition, we recommend that you refer to the privacy policy of the third parties’ sites before disclosing your Personal Information to the third parties. 

Accuracy of your Personal Information

We aim to provide the ultimate customer service experience to our customers, however this is largely depending on the accuracy of the Personal Information you share with us. While using our service, we take reasonable steps to ensure the accuracy of your Personal Information is accurate, complete and up-to-date. Generally, if any of your Personal Information is incorrect, you can have that information corrected on our member’s hub. If you experiencing any difficulty on providing the information, please contact us. 


If you have provided us with your personal information and you later decided that you would no longer like to receive information from us, follow the “unsubscribe” directions at the end of any email communication you receive from us. 


Cookies is the data that transfers to an individual’s hard drive from a website, for keeping visitors record. We use industry-standard Cookies which are also used by most websites, which enables us to track usage patterns for the purpose of improving and customise the Site to your needs, remember your preferences and also assists us in improving the performance of the Site. We may engage third parties to analyse the information collected by cookies or perform statistics about usage of the Site. Sometimes, cookies may collect and store your Personal Information. We treat such information in the same manner as other Personal Information that you provide to us. 

You can deactivate the cookies by resetting your web browser to refuse all cookies or to indicate when a cookie is being sent. However, the Site and our services may not function properly if you disable the cookies. 

Contact Us

If you have any further queries relating to our Privacy Policy or you have any comments or feedback, please contact us at via email at:

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